Shipping Policy
When you purchase books from Lisa Lang Blakeney Book Store, your purchases will be delivered through one of the following methods:
Preorders: Any books that are not available for immediate release will be clearly noted as "PREORDER" in the product title and description. The description will also include the expected release date. Preordered products will be charged in full upon purchase, but they will not deliver or ship until the release date.
PLEASE NOTE: We strongly recommend that you purchase any Preorder books as separate transactions. Print books on preorder will not be printed or shipped until their release date. If there are other print books in the same order, the entire order will be held until the preorder book is ready to be processed.
If there are any updates to a preorder book's expected release date, the Lisa Lang Blakeney Book Store Team will email any customers who have ordered the book to alert them of the change.
Immediate Releases: Any books that do not specify "preorder" in their description are available for immediate purchase.
Ebooks: Upon purchase, our ebook distribution partner, BookFunnel, will email you a web link providing immediate online access to your Ebook. The online page at BookFunnel also offers instructions on how to download your Ebook or deliver the file to your Kindle, iPhone, Android device, Nook or Kobo. If you do not see your download email, please check your Spam box, or if using Gmail, check your Promotions tab. If you have any issues accessing your purchased Ebook or do not receive a download email, visit https://bookfunnel.com/help/.
Print Books: Print books are printed to order and shipped by BookVault. Print time is usually 72 working hours. After books are printed, they are packaged and shipped using a trackable shipping service. Depending on your delivery address, additional shipping options may be offered to you upon checkout.
Average shipping times:
To USA 5 to 7 working days
You are required to provide us with a complete and accurate delivery address, including the name of the recipient for physical goods. Lisa Lang Blakeney Book Store and BookVault are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
If you have questions about the status of a package you have not received, please email our store team at lisa@lisalangblakeney.com